A question from a recent visitor asked about how to get a government web site to link to their site. It was a good question, and I sent a response with a couple of ideas, and a postscript noting that it was such a good question that I was considering writing a blog post on the topic.
First, I want to mention that their question had nothing to do with the idea that a link from a government site would somehow increase their rankings in the search engines more than links from other pages. But, let me address that aspect of links from government sites briefly.
Is a link from a .gov or a .edu worth more than a link from another set of pages? The truth is that we don’t know.
There are a handful of references in patent applications and whitepapers that say positive things about government web sites. For instance, the Google patent application Information retrieval based on historical data says this about links from government sites:
Links may be weighted in other ways. For example, links may be weighted based on how much the documents containing the links are trusted (e.g., government documents can be given high trust).
The Yahoo paper on Trustrank (pdf) also looks at government sites in a positive manner, pointing out that they have a “clearly identifiable authority” which controls the content of the sites:
Out of the remaining 7,900 sites, we manually evaluated the top 1,250 (seed set S) and selected 178 sites to be used as good seeds. This procedure corresponded to step (3) in Figure 5. The relatively small size of the good seed set S+ is due to the extremely rigorous selection criteria that we adopted: not only did we make sure that the sites were not spammed, but we also applied a second filter: we only selected sites with a clearly identifiable authority (such as a governmental or educational institution or company) that controlled the contents of the site. The extra filter was added to guarantee the longevity of the good seed set, since the presence of physical authorities decreases the chance that the sites would degrade in the short run.
But if you dig through the guidelines for webmasters at Google, or the Yahoo! or MSN search help, you won’t see any statements that say you get special bonus points in your search rankings for links from the FCC, or Stanford University, or the City of Newark, or the State of Idaho Division of Agriculture. I don’t believe that the collected pronouncements of Google guy or Matt Cutts cover this area either.
Why would a government site link to yours?
Here are three reasons:
1. Your site is a related government site.
2. Your site is a service provider related to the government site in some manner.
3. Your site provides quality information which fills an informational gap that the government site doesn’t.
The person who asked about a government link to his site as a service provider, certified by the State he was from to provide a service mandated by the State.
Government agencies are often hesitant to provide references to service providers, especially when there is more than one that may offer a service. There are exceptions, but those need to be explored with the agencies themselves.
This is true even when the service is one that is required and certified by their office and their agency. I worked for the Delaware Court system for many years, and there were a few different types of services handled by nongovernment agencies that I recall: bail bondsmen, title searchers (for when someone wanted to post property bail – they needed a title search done before they could), and drug treatment providers.
Of those three groups, the only ones that the State government would link to where the drug treatment provider sites. They did accede at some point to include a long list of bail bondsman and title searchers in paper to people interested in posting bail – but the main concern about that was that they didn’t want to appear that they were favoring one private agency over another.
I’ve also worked with a company that provides registered agent services in Delaware, and the Delaware Division of Corporations has a page where they link to all of the registered agents that are acting as agents for a certain amount of companies. If you meet that baseline, you can be listed and linked to from their pages.
As a service provider, one thing I would look for would be if there is an existing page that might be a good one to list a link to your site upon. I would also look to see if they have a written policy online regarding linking to their web sites to nongovernment offices. Looking at some examples of those types of policies might be informative.
For example, the US Government does sometimes allow links to private agencies on their pages, and they usually explain their linking policy in detail. Here’s an example from the US Department of Agriculture, Risk Management Agency (RMA) site regarding their linking policy.
The RMA web team evaluates all outside links using the following criteria:
- Is the Web site an official government-owned or supported Web site?
- Does the Web site provide official government information or services?
- Does the Web site complement existing information or services on the RMA Web site?
- Is the Web site accessible and applicable to a wide audience of producers, crop and livestock insurance users, or risk management specialists?
- Is the Web site’s content relevant, useful, and authoritative for RMA customers?
- Does the Web site’s information appear accurate and current?
- Does the Web site’s approach to the privacy of personal information appear consistent with the government’s privacy and security policies?
- Is the Web site “user-friendly?”
That last question is a good one. One of my favorite government resources, Usability.gov is managed by the U.S. Department of Health & Human Services and was created to help nongovernmental medical treatment providers improve the usability of their sites.
A good match
I looked around to see if I could find a page that was a good match for the service provider who contacted me. A little surprised, I found a page that was completely on point, including the names of the organizations that provided the services in question. The site had their addresses and phone numbers, and included a statement at the top of the page telling visitors to the page that they should contact the providers in advance to “verify their current operating hours, fees, etc.” I recommended to the person who contacted me that they ask to see if they could get a link pointed at their web site to “make it much easier for applicants to find out information about current operating hours, fees, etc.”
Chances are that a short, positive, compelling, and friendly presentation of why it might be a good idea to provide a link there could get the agency in question to link to them from that page.
When there isn’t a pre-existing relationship
The service provider I mention above was certified by the State to perform the service they provide, and the State even included their address on the site. The chances of a link are decent, and a request asking for a link is pretty reasonable.
When there isn’t a pre-existing relationship between a site and a government site, and a site owner would like to get a link from a government site, often the way to best go about doing that is to create a page or pages that are filled with useful and helpful information that meets an informational need on the government site. Something remarkable, helpful, and useful. The RMA Criteria listed above aren’t a bad set of guidelines to go by (as long as the site is relevant to what the agency does), but it makes sense to see if the agency that you might want to link to yours has a linking policy listed on their site with similar criteria.
Want a link from a government site?
What can you provide to them that they don’t have themselves? What information needs might they have that aren’t being met? Is your site usable? Does the information upon it look current? Is your privacy and security policies at least as good as theirs?