Patent on Identifying Erroneous Business Listings in Google Maps

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Mapping the World to Find Erroneous Business Listings

Imagine the Earth broken down into a series of cells, and each of those cells broken down into a series of even smaller cells, and then into smaller cells again, and so on, in a spatial index. Each of the levels becomes increasingly narrow, and increasingly more precise areas or zoom levels of the surface of the Earth.

As these cells decrease in size, they increase in numbers, which has the impact of increasing the zoom level and the accuracy of areas represented in such an index. Might work well in a place like China, where latitude and longitude are banned for export as munitions. Such a set of cells might be part of a geospatial analyzing module that links specific businesses and points of interest (parks, public regions, landmarks, etc.) to specific places on this model or index of the earth. That might be one index of the businesses and one index for the points of interest, or a combined database that includes both.

Sometimes that index might include a business and a landmark within the same cell. While that could be correct in some instances, such as a shop appearing within the Empire State Building, Often its an error, and sometimes even an intentional error. People will sometimes enter incorrect information into a geographic system like this to try to gain some kind of advantage.

If people search for something like a motel “near” a particular park, for instance, the motel that appears to be next to, or even within the boundaries of that part might seem to have something of an advantage in terms of distance from that part when it comes to ranking the motel. And, sometimes Google doesn’t seem to do the best job in the world at putting businesses in the right locations at Google Maps.

A patent granted to Google this past Christmas day explores an approach to finding erroneous business listings using the kind of cell, or grid, system that I mentioned above. As it tells us:

For example, a pizzeria may be overlaid on the same address as a famous landmark or point of interest like the Empire State Building or the Golden Gate Bridge.

This may be due to a data entry error, but it is frequently due to a deliberate attempt by advertisers to promote their business by using the same address as a famous landmark or point of interest.

If a business is listed within the same cell as a point of interest, it might be flagged for review to make certain that it truly is at that address, or if it is within a certain radius of a point of interest. This might be an indication of “erroneous geospatial data.” While Google doesn’t necessarily have enough feet on the street to check the exact location of every business or point of interest in the world, as this patent filing notes, listings that might try to take advantage of locations that might be shared with famous landmarks seem to be a place they might scrutinize more fully than a business that might not have such fortuitous locations.

The erroneous business listings patent is:

System and method for identifying erroneous business listings
Invented by Diane Barram Westgate, Nicholas Lee, Ethan G. Russell, Paul Eastlund, Alex Lorbeer, and Todd Gardner
Assigned to Google
US Patent 8,341,156
Granted December 25, 2012
Filed: April 4, 2011

Abstract

A system and method is provided that detects a business listing having erroneous geospatial data. In one aspect, it is determined whether a first location and a second location are at least partially situated within a cell, the cell representing a geographic region having a predetermined area.

If the first location and the second location are at least partially situated within the cell, it is determined whether a geospatial coordinate of the first location is within a predetermined radius of the second location.

If it is determined that the geospatial coordinate of the first location is within a predetermined radius of the second location, the first location is flagged for inspection.

Interestingly, we are starting to see more patents covering the correction of data and locations in Google Maps recently, especially with the lack of accuracy that plagued Apple Maps when it was released with the iPhone 5. The last Google patent I wrote about in, Google Tackles Geographic (Map) Spam for Businesses, covered data in citations describing a particular business that might not fit quite right, such as an entry of something like “best texas plumber” in a telephone filed for a business. Or textual information in such citations that wasn’t a good match for the text used in a “trusted” description of the business.

I’ve also written how Google might try to use a crowdsourcing approach to correct map edits by users of Google Maps in the post GPS to Correct Google Maps and Driving Directions as a Local Search Ranking Factor?. If you report that a business listed in Google Maps is closed from the location of that business, as indicated by GPS or cellphone triangulation, or by identification of a Wireless hotspot, that report might be trusted more than a report from a different location. Google might then find people who know you via a social network, and even people who don’t, to try to collaborate the status of that business.

Google may also use their Crowdsensus Algorithm, which I described in Are You Trusted by Google?, as a reputation system that may be used to determine how much to trust people who make edits to Google Maps.

The patent attempting to determine whether or not businesses located within the same cells as public regions or points of interest, or within a certain radius from those, don’t tell us exactly how the search engine might attempt to manually check upon such a location. Chances are they would try to use a combination of an approach that scaled well, and wouldn’t necessarily require them to be everywhere.

And Google has gone through the steps of driving street view cars in many places that they map. They also have a photographer for businesses program, in which “trusted” photographers take pictures of the insides of businesses that people can now click upon in search results.

It’s interesting seeing the approaches that Google is trying to take when mapping the real world, with businesses and points of interest at actual locations that can’t move the way that Web pages can. Checking up on the locations of businesses that potentially might benefit by being near well-known landmarks and points of interest makes a lot of sense as one starting point to verify that data.

Have a Happy New Year, everyone!

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5 thoughts on “Patent on Identifying Erroneous Business Listings in Google Maps”

  1. If Google would be able to serve map listings for queries,

    like:
    ‘Hotel Near Childrens Museum’

    It’s going to get real.

    This is still one area their feature set really is lacking. The impact of this could be big for the big travel sites too.

  2. Okay, Bill…I’m going to ask a dumb question. It seems like Google is trying to solve this problem from a “top-down” approach, when it might not need to. The places where improper location reporting would be the biggest problem are densely-populated areas like cities, yet most cities have implemented addressing systems to accommodate the postal system. Shouldn’t Google be leveraging already-existing address databases to compare against user-generated information and penalize those businesses who try to “game the system”?

    I love the concepts of the cells and micro-cells, but it seems that the grid system many cities have implemented should help Google in their fraud-detection.

    I’m probably oversimplifying, but would love to hear your thoughts.

    Cheers!

    –Sean

  3. This is truly fascinating. As a business owner, I have had great success using google maps to advertise in my local market. In many ways, maps has been a game changer for me as I can now show up on page one for many of the searches that my customers are using. Moreover, I have worked with SEO professionals to optimize my google maps listing so that I will show up above my competitors. I have often wondered if there are ways to game the system in order to improve a maps listing. Apparently there are and I am happy to see that google is taking steps to make sure the system is fair and accurate for all users.

    Now, if only apple can fix the errors on their maps…

  4. Great patent finding during the Holiday! It should certainly help Google tackle the spam, although a complex task, especially in crowded places. This geospatial data thing can start to be really tricky when you start thinking about multiple floors and or very near shops, for ex. shops around a well-known square, statue, etc.

  5. Finding errors in business listings is important for the quality of the results returned. I am sure this will help a lot in improving the quality of results returned for queries.

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